Privacy &
Data Governance
At LorixQ Studios, we treat engineering integrity and user privacy as inseparable foundations of digital entertainment. This document outlines our protocols for managing personal information.
Data Acquisition Parameters
We minimize data collection to the absolute technical requirements for maintaining software stability and user communication.
Direct Communication Data
When you contact LorixQ Studios via our official email ([email protected]) or contact forms, we store your name, email address, and the contents of your inquiry. This data is exclusively used to respond to your requests and provide technical support for our digital products.
Automated Metadata
To ensure high-quality software engineering and site performance, we automatically capture non-identifying telemetry including IP addresses, browser types, and operating system details. This information helps us optimize our digital entertainment platforms for the hardware you use.
Development Participation
If you apply for beta testing or partnership programs, additional professional data such as your portfolio link or hardware specifications may be requested to evaluate your suitability for our development cycles.
How we utilize information.
The information we process serves three primary functions: fulfilling service obligations, maintaining site security, and refining our game development pipelines. We do not engage in the sale or exchange of user data with third-party advertising networks.
- Distributing essential updates and security patches for LorixQ Studios software.
- Analyzing aggregate behavior to prioritize engineering resources for upcoming projects.
Internal access to user information is strictly limited to authorized LorixQ personnel who require the data for quality assurance or support purposes.
Operations & Security
Retention and Sovereignty
Storage Duration
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. For technical support, this typically means the duration of the resolved ticket plus a 12-month archive window.
Global Transfers
As an Indonesian studio with a global audience, your data may be processed on servers located outside your home country. We implement Standard Contractual Clauses to ensure your protection remains consistent.
Encryption Standards
All data in transit is protected via Industry-standard Transport Layer Security (TLS). Resting data is encrypted using AES-256 protocols to prevent unauthorized exfiltration.
User Control Protocols
Formal Inquiries
For legal concerns, data requests, or policy clarifications, please reach out to our dedicated compliance officer. We aim to respond to all formal privacy requests within 30 days.
Primary Email
[email protected]Telephone
+62 22 8768 7567© 2026 LorixQ Studios. All rights reserved.